Privacy Policy, Kanopy

1. Who We Are

Kanopy Digital LLC ("Kanopy", "we", "us", or "our") operates the website kanopy.me and provides digital marketing services including paid advertising, SEO, web design, and AI-powered growth solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

If you have questions about this policy, contact us at: info@kanopy.me

2. Information We Collect

Information you provide directly

Name, email address, phone number, and company name submitted via contact or inquiry forms
Messages and communications you send to us
Scheduling information when you book a call via Calendly

Information collected automatically

IP address, browser type, operating system, and referring URLs
Pages viewed, time spent on pages, and clickstream data via Google Analytics
Cookie identifiers (see Section 5 for details)

3. How We Use Your Information

To respond to your inquiries and provide the services you have requested
To send you information about our services, updates, or marketing materials (where you have opted in)
To improve our website and understand how visitors use it
To comply with applicable laws and regulations
To protect the security and integrity of our website and services

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, we process your data under the following legal bases:

Consent, for marketing communications and non-essential cookies
Legitimate interests, for analytics, fraud prevention, and service improvement
Contract performance, to deliver the services you have engaged us for
Legal obligation, to comply with applicable law

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Essential cookies, required for the website to function (no consent needed)
Analytics cookies, Google Analytics to understand traffic and usage patterns (requires consent)
Marketing cookies, used by advertising platforms (Google Ads, Meta) to track conversions (requires consent)

You can manage your cookie preferences at any time via our cookie banner or by adjusting your browser settings.

6. Third-Party Services

We use the following third-party services that may collect data:

Google Analytics, website traffic analysis (Privacy Policy)
Calendly, appointment scheduling (Privacy Policy)
Google Ads / Meta Ads, advertising and conversion tracking

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion at any time.

8. Your Rights

Depending on your location, you may have the following rights:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at info@kanopy.me.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

Kanopy Digital LLC
Email: info@kanopy.me
Website: kanopy.me